How to Resolve HP Laptop Keys Not Working Issue

If the controls on your HP laptop are malfunctioning, it can be aggravating and inhibit your productivity. There are, fortunately, some straightforward steps you can take to resolve the issue and restore the keyboard's functionality. Here is the pertinent information.


Examine the Physical Damage.

The first step in resolving a problem with non-functioning HP laptop keys is to inspect for tangible damage. Examine the keyboard for any visible symptoms of damage, such as fractures or dents. If you discover any damage, the keyboard will likely need to be replaced. Try cleaning the keyboard with a gentle, dry cloth to remove any grime or debris that may be causing the keys to adhere or not function properly. If this does not resolve the issue, proceed to the subsequent action.


Restart Your Laptop.

Sometimes, a straightforward restart can resolve the issue with non-functioning HP laptop keys. Restarting your laptop can help eliminate any transient errors or software problems that could be causing the issue. To restart your laptop, select the Power option from the Start menu, followed by Restart. Wait for your laptop to resume and then verify the functionality of the keys. If the problem persists, proceed to the subsequent step.


Update the driver for your keyboard.

If restarting your laptop did not resolve the issue with non-functioning HP laptop keys, the next step is to update the keyboard driver. Keyboard issues can be caused by out-of-date or corrupted keyboard drivers. To update the driver for your keyboard, open Device Manager by right-clicking the Start menu and selecting Device Manager. Expand the Keyboards section, then right-click the keyboard and choose Update driver. Follow the instructions on-screen to finalise the update. After the update has been installed, restart your laptop and verify that the controls are functioning correctly.


Disable Filter Keys.

Windows' Filter controls feature can cause issues with your laptop's controls. It is designed to disregard brief or repetitive keystrokes, which may be advantageous for some users with mobility issues. However, it can also cause delays or prevent your laptop from registering certain keys. To disable Filter Keys, select Ease of Access from the Control Panel. Then, select Change how your keyboard operates and deselect the option beside Enable Filter Keys. Click Apply followed by OK to save your changes. Restart your laptop and examine the functionality of the controls.


Complete a System Restore.

If disabling Filter Keys does not resolve the issue, you can restore your HP laptop's system. This will restore your laptop to a previous state in which the keys functioned correctly. Select System and Security from the Control Panel to accomplish this. Then, select System Protection from the left-hand menu after clicking System. Follow the on-screen prompts to choose a restore point and conclude the procedure after clicking System Restore. Once the system restore is complete, verify the functionality of the keys.



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